This is an important question, considering the role of product manager is fairly new, the responsibilities shift from company to company, and the discipline of product management in general is often misunderstood. To help people better understand the type of work product managers do and the skills and qualities required to do that work well, we broke the responsibilities out into the following nine archetypes. You will find that while not all product managers are experts in each realm, the best product managers are able to cross multiple skill categories. The real value of a product manager comes from being the:
In a recent article I wrote about why you might want to be a manager. You have to communicate with each of your employees. And you have to communicate upwards with your own manager or executive.
You need some substance in the communication, of course — you need to have something worthy of being communicated. Some managers get so impressed with themselves that they spend much more of their time telling people things than they spend listening.
But no matter how high you go in the management hierarchy, you need to be able to listen. Managers get a lot of brown-nosing, and people tend to sugar-coat the news and tell managers what they want to hear.
Listen to what people tell you, and ask questions to probe for the truth. Develop information sources outside of the chain of command and regularly listen to those sources as well. Empathy This is the softer side of listening and truth.
You should be able to understand how people feel, why they feel that way, and what you can do to make them feel differently.
Customers are the people who derive benefit from the work you do. Leadership Leadership is a specialized form of persuasion focused on getting other people to follow you in the direction you want to go.
Focus The key to successful leadership is focus.
Focusing light rays means concentrating the light energy on one spot. Division of Work This is the ability to break down large tasks into sub-tasks that can be assigned to individual employees.
Ideally you want to figure out how to accomplish a large objective by dividing the work up into manageable chunks. You have to pay careful attention to the interdependencies among the chunks.
Obstacle Removal Inevitably, problems will occur. Your ability to solve them is critical to the ongoing success of your organization.
Part of your job is to remove the obstacles that are preventing your employees from doing their best.
Heat Absorption Not all problems can be solved. Make sure that upper management knows about the problem as early as possible. Suggest alternatives to management that will either solve the problem or minimize it. Keep the problem from affecting the performance or morale of your employees.
Project Management This is a more advanced skill that formalizes some of attributes 7 — Management implies a focus on people, while Project Management implies a focus on the project objective. And hiring and dealing with employees on a day-to-day basis is one of the key skills to give you the best, happiest and most productive employees.
For every one of these skills, there are various levels of performance.
No one expects a new manager to be superior at every one of these skills, but you should be aware of all of them, and you should do everything you can to learn more about each skill. Some of that learning will come through education like reading the articles on this web site — you might want to subscribe.
But much of the learning will come through experience — trial and error. Just learn as much as you can about each skill, take nothing for granted, and focus on doing the very best that you can do. Learn from your mistakes and try not to repeat them.
Related Posts and Articles.Because of technological advances (IoT), shifts in society (remote working), and the many unknowns of the future (AI), project managers need to be open to new ideas, flexible to pivot with changing times, and ready to adapt to change.
Similarly, a Project Manager would need to have the knowledge with respect to project management and the project management technical skills to be able to use that knowledge to .
Jan 17, · The bad news is that managers will need some new skills to thrive. The good news is that the leaders who develop these new skills will be light-years ahead of their competition.
6 Essential Qualities Training Managers Need. April 18, and backed by good interpersonal skills. Effective managers should develop their people skills and actually enjoy relating to people.
You should love to talk, interact with people, love listening to their problems, love coming up with solutions to these problems, and enjoy.
What makes a good leader is the use of effective management skills such as spending 50 percent or more of their time listening carefully.
Great leaders understand that some of the best leadership qualities entail listening to others with undivided attention. The basic skills include problem solving and decision making, planning, meeting management, delegation, communications and managing yourself. Those basics are also the foundation from which to develop more advanced practices in management and leadership.